Client relationships have never been so easy to manage.
Convert leads into customers and closely follow their client lifecycle
The Sales feature on Zapala Go simplifies lead conversion. Starting with quote integration between Zapala Go and your website, gather all necessary info and convert expressions of interest into loyal customers.
Quote form integration
Integrate Zapala Go’s quote form with your website to view and manage all quote requests in the main system.
Find out through our Leads dashboard the hotspots to capture leads, percentage of won vs lost and the most requested job types.
CRM flag system
Flag the status of your leads and assign them to someone on your sales team so you can rest assured they will be taken care of.
From lead to customer
When the lead is won, click the ‘convert’ button and voilá! The status of that lead will be automatically changed to won and a new entry for a brand new customer will automatically show up.
Have a complete overview on all your customers, their job history and current billing status straight from our Customer screen.
Manage your storage plans, payment method, payment plan and modules relating to each account, easily adding and editing info when necessary with a full history of changes until completion.
Create, manage, schedule jobs and track staff performance.
Get the job done in a straightforward way
Our Operations solutions will allow you to streamline every aspect of your operations and improve the way your team gets the job done on site.
“Zapala Go not only provided us with the solution to exceed our customers' growing needs and expectations, but also has given us the platform to grow into other market opportunities. Zapala Go has saved us money by helping us to eliminate wasted time and lost revenue opportunities.”
Peter Rowland, Pedemonts
Convert a quote into a booking by pressing one button and easily add all necessary info, instructions, comments and more to help your team perform at their very best.
Add inventory items to the jobs so the on-site team will have the option of adding pictures and conditions to each one of them through our app.
Estimate required staff and hourly rate so we can suggest how much you should charge a customer for a particular job.
See an overview of all tasks for the month, week or day and assign them to staff and fleet. Once tasks are assigned and published, they will automatically show up in our app so mobile team members can keep you posted in real-time.
Engage your team on the road to use our app for mobile and tablet. Once a task is assigned and published, the team on the road will receive a notification and run an inventory checklist and be able to add conditions and pictures of all items.
Simple tools designed to drive great results
Have full visibility of your warehouse and easily move storage boxes.
Managing your warehouse has never been this easy
The Warehouse feature was the first to be developed by Zapala Go. It began as a solution to help companies manage their warehouse and storage boxes. Now, the feature has grown to storage box movement and even includes a barcode scheme and stock.
Create a map of your warehouse so you never lose storage location again. You can also generate and print barcodes through the system so you can scan locations and have full access to all jobs there.
Storage box management
Add all types of storage boxes you work with and manage all of them from one screen, with all info on jobs and a full history.
Add items, barcode them and keep a history of all movement such as uplift, storage and delivery.
Manage customer accounts and track payments.
In-built powerful integrated accounting system
Create invoices, add payments and apply credit notes. Full integration with Xero, MYOB and Reckon. Send invoices to customers with the click of a button and charge payment through the system.
MORE SOLUTIONS THAT WILL BLOW YOU AWAY
Our app is intuitive and built with your business in mind. Zapala Go offers a variety of features to build performance productivity and profits.
Access a simple graphical summary of all your storage box information.
Filter dashboard summaries by branch.
Get notified when a driver accepts or rejects a job.
Mobile credit card payment
Collect credit card payment using any mobile device.
Overview of containers under management by type and status.
Jobs delivered to mobile
Access and process jobs on your smartphone.
Capture client's signature
Capture the delivery signature, comments and store client’s data in an all-in-one system.
Storage box management
Manage cages, modules, red bellies, containers and mezzanine flooring.
Summary of recent activity
Have full visibility on recent jobs.
Upload photos, add descriptions and create an accurate documentation of your inventory.
A useful lost and found solution that reduces the risk of lost inventory.
Manage your incoming and outgoing international jobs.
Your information is safe with us!
Zapala Go uses reputable cloud security, Amazon Web Services, to safeguard your information.
Information security is our biggest concern
Our application and AWS infrastructure considers all key aspects related to security to ensure that data is always protected against vulnerabilities and complies with industry standards.
Zapala Go is monitored 24 hours a day, 7 days a week, 365 days a year. If something goes wrong, we will be the first to know about it and we will have technicians working to fix the problem immediately, no matter when it happens.
Hosting partner certified
Our hosting partner has achieved the following accreditations and certifications: PCI DSS Level 1 (Payment Card Industry Security Standard), ISO 27001, FIPS 140-2 (United States Federal Information Process Standard).
Safe Harbor program
Our hosting partner participates in the Safe Harbor program assisting with meeting international privacy requirements.
Data centre with access controlled
Our data centre is also used by CBA, NAB and Westfield. Physical access is controlled both at the perimeter and at building access points by professional security staff utilising video surveillance, intrusion detection system, and other electronic means.
The authentication used by Zapala Go is an extra layer of security. No one has access to your password so if you cannot remember it, you may use the forgotten password link to request a new password.
Data centres across the globe
We use data centre facilities that are built in clusters in various global regions. In case of failure, automated processes move customer data traffic away from the affected area into other sites. Your data is stored in the country it has been created in and we have backup data in Australia.
Enough said? It’s time to try it.
It’s time to focus on your core business and let Zapala Go do the work for you.