Zapala Go uses reputable cloud security, Amazon Web Services to safeguard your information.
Zapala Go is monitored 24 hours a day, 7 days a week, 365 days a year. If something goes wrong, we will be the first to know about it and we will have technicians working to fix the problem immediately, no matter when it happens.
Our hosting partner participates in the Safe Harbor program assisting with meeting international privacy requirements.
Our hosting partner has achieved the following accreditations and certifications: PCI DSS Level 1 (Payment Card Insdustry Security Standard), ISO 27001, FIPS 140-2 (United States Federal Information Process Standard).
Our datacentre is also used by CBA, NAB and Westfield. Physical access is controlled both at the perimeter and at building ingress points by professional security staff utilising video surveillance, intrusion detection system, and other electronic means.
The authentication used by Zapala Go is an extra layer of security. No one has access to your password so if you cannot remember it, you may use the forgotten password link to request a new password.
We use datacentre facilities that are built in clusters in various global regions. In case of failure, automated processes move customer data traffic away from the affected area into other sites. Your data is stores in the country it has been created and we have backup data in Australia.